TheraPaws Sensory Plushie Remi Edition

Care Instructions: Remi Sensory Plushie Your Remi plushie is more than a cuddle companion it’s a hand-crocheted bundle of calm, crafted to soothe with weight, warmth, coolness, and a gentle heartbeat. To keep it safe and snuggle-ready, follow these care tips:

• Surface Clean Only: Spot clean with a damp cloth and mild soap. Avoid submerging in water to protect the weighted core and heartbeat mechanism.

• Warmable Feature: FOR RECENT SALES OF PLUSHIE DO NOT WARM. THE RUBBER EAR FEATURE WILL CATCH FIRE. THANK YOU.

• Coolable Feature: Place the plushie in the freezer for 1–2 hours. Do not freeze the plushie directly.

• Heartbeat Module: Store separately when cleaning. Avoid moisture to clean the module. Do not microwave. Warning: remove heartbeat module around babies and small children to avoid chocking. 

• Storage: Keep in a dry, cool place when not in use. Avoid prolonged exposure to direct sunlight to preserve color and texture.

This plushie is stitched with soul and designed to hold space whether you're navigating a tough moment or simply pausing to reflect. Handle with care, and it’ll keep showing up with quiet strength.

Each Remi Plushie is hand-crocheted with care and designed to comfort weighted for grounding, warmable and coolable for sensory regulation, and pulsing with a gentle heartbeat to remind you: you’re not alone. Because of its handmade and therapeutic nature, we treat every order like a small act of trust.

• Returns: We accept returns only for plushies that arrive damaged or defective. If your plushie shows up torn, malfunctioning, or missing its heartbeat, please contact us within 7 days of delivery with a photo and description.

• Refunds: Once your claim is reviewed and approved, we’ll issue a refund to your original payment method. We don’t offer refunds for emotional mismatches, sensory preferences, or changes of heart but we’re always happy to troubleshoot or offer a replacement if needed.

• Shipping Costs: Return shipping is covered if the item was damaged in transit or incorrect. Otherwise, it’s the buyer’s responsibility.

Remi’s job is to soothe, not stress. If something feels off, let us know we’re here to make things right, one heartbeat at a time.

Each Remi plushie is hand-crocheted with care and packed with comfort, weighted for grounding, warmable and coolable for sensory regulation, and pulsing with a gentle heartbeat to remind you: you’re held. Because every plushie is made in small batches, please allow 5–7 business days for processing before it begins its journey.

• Domestic Shipping: Orders ship with tracking included. Most packages arrive within 3–7 business days after dispatch.

• Packaging: Your plushie will arrive nestled in protective materials designed to keep the crochet intact, the heartbeat safe, and the comfort ready to deploy.

If your plushie takes a detour or arrives looking less than paw-sitively perfect, reach out. We’re here to make things right, one heartbeat at a time.